Privacy Policy

Last updated: November 2024

At Small Steps we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information provided to us by clients, prospective clients, and website visitors in accordance with applicable laws, including the General Data Protection Regulation (GDPR).

1. Information we collect

We collect personal data when you interact with us, which may include:

Personal Information: Name, contact information (e.g., phone number, email address), and any other information you provide during consultations, assessments, or inquiries.
Usage Data: Information about how you use our website, such as IP address, browser type, time zone, pages visited, and clicks.

2. How we use your information

We use your personal data to provide and improve our ABA consulting services, ensuring the security and efficiency of our operations. Specific uses include:

Service Delivery: To create personalized programs, conduct assessments, and provide ongoing support.
Communication: To respond to your inquiries, send updates about our services, and provide relevant information.
Service Improvement: To analyze usage data for website optimization and service enhancements.
Legal Compliance: To comply with applicable laws and regulations.

3. Legal Basis for Processing

Under the GDPR, we process personal data based on one or more of the following legal grounds:

Consent: When you provide consent for a specific purpose, such as receiving marketing communications.
Contractual Necessity: When processing is necessary for the performance of a contract, such as providing consulting services.
Legitimate Interests: For our legitimate interests in managing, delivering, and improving our services.
Legal Obligation: To comply with a legal obligation, such as record-keeping requirements.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

5. Data Sharing and Disclosure

We do not sell or share personal data with third parties for their marketing purposes. However, we may share data in the following circumstances:

Service Providers: We may engage trusted third-party service providers to assist us in delivering services, such as secure data storage and email communication.
Legal Requirements: We may disclose personal information to comply with legal obligations, such as responding to lawful requests from authorities.

All third-party providers we work with are required to implement appropriate safeguards to protect your data in accordance with GDPR requirements.

6. Data Security

We take reasonable measures to protect your personal data, including implementing technical and organizational safeguards to prevent unauthorized access, loss, or misuse. These measures include encryption, access control, and regular data security assessments.

7. Your Rights

Under the GDPR, you have the following rights concerning your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
Right to Restrict Processing: You can request that we limit the processing of your personal data.
Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to our processing of your data based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us using the details provided below.

8. Children's Privacy

We are committed to protecting the privacy of children. Our services are intended for parents and guardians, and we collect personal data about children only when provided by a parent or legal guardian and solely for the purposes of our ABA consulting services.

9. Cookies

Our website uses cookies to enhance the user experience. Cookies are small data files stored on your device that help us analyze website traffic and remember your preferences. You can control cookie preferences through your browser settings.

10. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and encourage you to review it periodically.

11. Contact us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

Email: admin@smallstepsaba.com

By using our services or visiting our website, you agree to the terms outlined in this Privacy Policy.